There is no single right way for a community trust to operate, but the decisions made in this regard have significant implications for impact, reporting and measurement. In February, Tshikululu facilitated a session on building capacity for impactful delivery at the INSPIREd Community Trusts Learning Event, hosted by the Initiative for Social Performance in Renewable Energy (INSPIRE). Drawing on Tshikululu’s more than 25 years’ experience in managing social investment trusts, and leveraging insights from our Community Trust Benchmarking Report, this interactive session explored the governance and operating models of Trusts in South Africa, the key factors Trusts should consider when deciding on an operating model, and the implications of this choice for delivering impact.